WorkKeys For Service Centers
The WorkKeys Service Center system was created to provide WorkKeys-related services to businesses and communities across the nation. Often these service centers begin by offering job profiling and WorkKeys assessment services to local businesses. However many centers find that it is difficult to maintain long-term clients with only these services to offer, and that these services offer low profitability compared to the large amount of effort required to support them.

Successful service centers find that the center can be more self-sustaining and more profitable when the center offers the entire range of WorkKeys services, including training. Without the training component, the WorkKeys system mainly functions as a method for eliminating potential applicants from the labor pool. Since many businesses are faced with a shortage of skilled workers or an under-skilled existing workforce, the businesses need a method for creating skilled workers. With the complete WorkKeys employment system of profiling, training and assessment, the service center becomes the essential element for identifying, upgrading and delivering the workforce that businesses require.

WorkKeys training is also a method for introducing the college's other services to new business clients. The WorkKeys system becomes a natural lead-in for including job-specific training, training management and other traditional community and technical college services to the business. KeyTrain can be packaged with instructor-led training and other classes to provide a full-service skills enhancement package to the client.

Why Service Centers Should Use KeyTrain
Reasons to include KeyTrain training for WorkKeys skills in your service center:

  • Training programs using a targeted, self-paced curriculum such as KeyTrain can be the most profitable portion of the WorkKeys service portfolio,
  • Using the WorkKeys system as a gateway for contract training services for local businesses can lead to additional technical or customized training services for your department or for the community college as a whole,
  • Training programs help to retain your business clients in the WorkKeys system - if WorkKeys is only used as a screening tool, many businesses will eventually be disillusioned because they will find that there are not enough candidates who already possess the desired skills to fill their job openings,
  • Training programs help to gain the support of the businesses' employees - without a training solution they can see WorkKeys as a system which denies them jobs through testing, not helps them gain jobs,
  • Training curriculum such as KeyTrain can be packaged with instructor support, learning lab monitoring and maintenance, assessment and profiling to bring more value and profits to the total service package,
  • Once your purchase KeyTrain, you can use it with your college students on the same site, and
  • Community colleges' main purpose is to provide training and teaching services, and are better organized to provide this service.

In these ways, KeyTrain and WorkKeys can help a community meet the challenges of helping students and clients to find meaningful, lasting employment using a system developed with rigorous research and which is finding national acceptance.


Contact us to learn how KeyTrain can be used in your WorkKeys system.

© 2008 Thinking Media™ The WorkKeys employment system is a product of ACT, Inc.